Businesses everywhere find significant savings and better outcomes in outsourcing slices of their business to specialty providers.
Cleaning services, payroll companies, and advertising agencies just to name a few, are all examples of organizations that exist to support other businesses with important tasks that can’t be left undone. They add greater expertise, able to leverage talent and technology to provide more cost-effective solutions to every-day business problems.
The same is true with information technology. With the rapidly increasing reliance on technology to conduct business day-to-day, system interruptions that prevent an organization from receiving customer orders, filing a client’s tax return, or retrieving important case files can be disastrous.
To add insult to injury, there is a seedy undercurrent of cybercriminals constantly looking to find network vulnerabilities to profit from exposed data. Whether they steal customer information and exploit it for gain, or lockdown a business’ system for ransom, the ramifications can cause long-lasting harm to an organization’s reputation and credibility.
Considering these changes and developments, it’s becoming more and more critical to have a team of talented technology professionals optimizing and protecting your business network. Below are three reasons outsourcing your IT to a Managed Services Provider (MSP) can increase profitability, reduce risks, and help companies of all sizes meet their business objectives.
The Team Advantage
One person can’t know it all, or do it all. At the accelerated rate technology is transforming the way companies do business, it’s difficult for any one person to be an expert at everything.
With MSPs, companies get a “deep bench” of technology professionals, leveraging a diverse pool of knowledge and expertise, able to optimize their client’s technology to meet business demands. From building and securing information systems, to fixing e-mail access, a good MSP is more than just a jack-of-all-trades; they bring a high level of skill in all things related to business technology.
One of the most significant contributions MSPs make to a client organization is to their bottom line. Outsourcing with an MSP, as opposed to hiring in-house, can save tens of thousands of dollars in overhead, salary, benefits, and other employee-related costs.
MSPs provide their services at a fixed monthly rate for far less than it would cost to hire someone full-time, allowing business leaders to save costs without sacrificing the support and service needed to operate their systems.
For larger companies that have an IT professional on staff, the option to partner with an MSP to off-load some of the day-to-day routine tasks, allows their inside experts to focus on more strategic initiatives.
Training and Retention
Let’s face it, hiring and training is expensive and fraught with unknowns. Business owners or hiring managers that aren’t technologically savvy may not be able to tell whether the IT person they’re hiring is truly skilled.
Staffed with technicians and engineers managed by technology professionals, MSPs are well-positioned to assess and train talent specifically tailored to their customers’ needs. Additionally, the variety of situations MSP technicians and engineers encounter across their customer base daily provides a rich and challenging learning environment.
The amazing technological advances over the last 30 years have revolutionized the way business is done. But it’s not without its risks. Having a team of experts working 24/7/365 to protect, optimize, and keep your system at peak performance is a smart business move. If you’d like to learn more, contact us today! We do IT right.