Managed IT

Why wait till your technology breaks to fix it?

When something goes wrong with your IT, everything grinds to a halt.

With a standard break/fix service contract, something has to break before your provider can fix it. We don’t think that makes a lot of sense.  After all, IT issues can result in hours of downtime, lost productivity, and lost revenue.

What if you could keep your IT from breaking in the first place?  Doesn’t that make more sense?

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With Managed IT services from
GRIT Technologies, you can expect:

Live Support

From 7:00 am – 5:00 pm, Monday through Friday, all calls are answered by a technical support person

Less Downtime

We identify and fix issues before they become problems

Predictable Budgeting

All-inclusive, all-you-can-use, flat-rate IT services

Peace of Mind

Your systems are monitored 24 hours a day, 7 days a week, 365 days a year

Fewer Disruptions

We provide most services remotely or overnight

Managed IT services from GRIT Technologies provides you with more reliable performance and predictable expenses. This means increasing the value of the technology you've already invested in, while reducing the total cost of IT issues and the resulting downtime that comes with it.

Break out of the break/fix loop.
Get GRIT!

managed IT services

The Nitty-Gritty

Core Capabilites

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Managed IT Services

If you’re looking for a partner to lead your technology strategy and operations so you can focus on your business, Managed IT Services is right for you.

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Security

Critical business data lives on servers, personal devices, and in the cloud. If any of that data is compromised or breached, companies are vulnerable to significant revenue loss and even failure.

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Technology Projects

Need help checking things off your IT to-do list? Whether it’s an e-mail or cloud migration, low voltage cabling, an infrastructure refresh, or installing cameras and door strikes, we’ve got you covered.

COMPLETE MANAGED IT SERVICES

Our managed IT services provides the network accessibility, security, and stability you need to run your business.

Information technology — it fuels nearly everything any more. Whether facilitating communication, creating efficiencies, or enabling innovation, IT supports small businesses and enterprises of all sizes.

Our mission is to transform the way companies do business. How? By helping organizations implement, utilize, and manage the right technologies, at the right time, so they can reach their objectives.

We enable companies to realize their unique business vision and accomplish more. Learn what makes us different.

What are your top IT needs?

  • Unlimited Remote Support & On-site Services
  • Infrastructure & Device Management
  • Network Security & Risk Mitigation
  • Business Continuity & Disaster Recovery
  • IT Consulting & Roadmapping / Virtual CIO

WHY CHOOSE GRIT TECHNOLOGIES?

Our comprehensive managed IT services include solutions typically available only as “add‐on” services by other Managed Services Providers. And we do so with pricing that scales with your company.

Strategic

As your strategic partner, our top priority is helping your business achieve its goals. We understand that no two businesses are alike, so we’ll consult with you to understand your business technology requirements, then evaluate and recommend the best technology to get you there.

Flexible

GRIT Technologies works in partnership with clients of all shapes and sizes. We provide pragmatic, cost-effective outsourcing solutions that are customized around your business. Our comprehensive managed IT services offers simple, predictable, flat-rate pricing that scales with your company.

Proactive

Gain peace of mind knowing your technology systems are monitored 24/7. GRIT uses industry-leading IT best practices to quickly identify and resolve issues before you know they even exist. Less downtime and fewer disruptions means you can focus on what matters most: running your business.

Innovative

GRIT partners with industry-leading technology organizations to create our proprietary solution stack to give your business the operational efficiency needed to propel your organization forward. As your business grows, so too will your technology needs. GRIT has the experience, relationships, and expertise needed to anticipate and adapt quickly to changing needs.

BUSINESS IT SOLUTIONS THAT TRANSFORM

GRIT Technologies provides simple, secure, and reliable Michigan-based managed IT support services to businesses large and small from Detroit to Grand Rapids and beyond. Our dedicated team of experts have the knowledge and skill sets required to propel your business forward.

  • Live Answer Help Desk & Remote Support
  • Unlimited On-Site Support
  • Infrastructure & Device Management
  • Microsoft 365 Management
  • Cloud Solution / SaaS Application Management
  • 24/7 Network Monitoring
  • Firewall Management
  • Remote Access Management
  • Zero Hour Antivirus / Malware
  • Infrastructure AI & Machine Learning
  • Email Security & Web Filtering
  • Patch Management & Application Updates
  • Backup & Disaster Recovery
  • Cybersecurity Awareness Training
  • Dark Web Monitoring
  • Account Management / Virtual VCIO
  • Life Cycle Management
  • Vendor & Procurement Management

A Managed IT Service Provider like GRIT is more than just a vendor. We’re a relationship-based, long-term IT solution for your business. A partner. Consider our team an extension of yours. Our priority is the uptime of your business- it’s our job to keep you up and running productively.

What Are the 3 Signs That You Need Better IT Management?

You can't work.

Whether it’s a slow server that won’t let you access shared company files or a buggy email client that leaves you unsure whether your messages are actually being sent.  When your computers aren’t working, you’re not working.

You’re paying for short-term fixes.

Poorly maintained computers often need quick fixes, handled by local support shops for one-time fees. The problem is that while the hardware may work when you get it back from them, there’s no guarantee it’ll last. That means there’s no way of knowing how quickly you’ll have to go back to that same shop and pay for it to get fixed again.

Your customers are unhappy.

If you can’t work as quickly or as effectively as you should, it’s only a matter of time before that affects your customers’ experience. And there’s nothing worse than having to face an angry customer and tell them that it’s because your computers aren’t working right. Put simply? The hallmark of bad IT is downtime. While the cause may vary, the effect is simple – wasted seconds and minutes quickly add up to hours. In the end, that’s countless hours – or in even worse cases, days – that staff members are sitting around, getting more and more frustrated waiting for their tech to keep up with how quickly they’re trying to work.

With managed services from GRIT Technologies, you can expect:

  • Live Support – From 7:00 am – 5:00 pm Monday through Friday, calls are answered by our technical support staff
  • Peace of mind – your systems are monitored 24 hours a day, 7 days a week, 365 days a year
  • Less downtime – we identify and fix issues before they become problems
  • Fewer disruptions – we provide most services remotely or overnight
  • Predictable budgeting -all-inclusive, all-you-can-use, flat-rate IT services

Managed IT services from GRIT Technologies provide you with more reliable performance and predictable expenses. This means increasing the value of the technology you’ve already invested in, while reducing the total cost of IT problems and the resulting downtime.

Break out of the break/fix loop.
Get GRIT!

managed IT services